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CJ’s Now Open 24 Hours!
#1
Well in case you missed this news yesterday CJ's is now open 24 hours during the week.

[Image: WebBannerOpen24Hours_1200x444_V5.jpg]

Our new phone and chat hours are:
Monday: Open at 8 am ET
Tuesday: Open 24 Hours
Wednesday: Open 24 Hours
Thursday: Open 24 Hours
Friday: Open until 11 pm ET
Saturday: 9 am – 6 pm ET
Sunday: 9 am – 6 pm ET

Steve Riss | CJPP Forum Administrator
CJ Pony Parts, Inc.
1-800-888-6473 ext. 143

Facebook | Twitter | Google + | YouTube | CJ Blog
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#2
Steve,

What exactly does that mean? Is that someone to answer the phone 24/7 or is that someone to box up the stuff for early shipment when I order at midnight while I'm cursing at my car?

KR

-Former 70 & 72 Mustang Owner.
-69 Torino GT, Formal Roof, 351W, Edelbrock 600 cfm, Edelbrock 351W Performer RPM intake, headers, AOD trans, dual flowmasters w/H pipe, Pertronix II Billet, 3.5 TRACLOC g/r, 15" Magnum 500s, 100A alt, aluminum radiator, electric fan, Pro-car seats, mini-starter...owned since Dec 13.
-70 Mach 1, 351W, Edelbrock E-Street EFI, VHX instrument cluster, Hooker headers, dual flowmasters, Pertronix II, 15" Magnum 500s, 150A alt, aluminum radiator, dual electric fans, Pro-car seats, mini-starter
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#3
rutkak;153581 Wrote:Steve,

What exactly does that mean? Is that someone to answer the phone 24/7 or is that someone to box up the stuff for early shipment when I order at midnight while I'm cursing at my car?

KR

So to answer my own question: I got a shipment notification at 2 am for the parts I ordered at 11 PM. Pretty cool to have folks working the graveyard shift so stuff can get sent out first thing in the morning.

-Former 70 & 72 Mustang Owner.
-69 Torino GT, Formal Roof, 351W, Edelbrock 600 cfm, Edelbrock 351W Performer RPM intake, headers, AOD trans, dual flowmasters w/H pipe, Pertronix II Billet, 3.5 TRACLOC g/r, 15" Magnum 500s, 100A alt, aluminum radiator, electric fan, Pro-car seats, mini-starter...owned since Dec 13.
-70 Mach 1, 351W, Edelbrock E-Street EFI, VHX instrument cluster, Hooker headers, dual flowmasters, Pertronix II, 15" Magnum 500s, 150A alt, aluminum radiator, dual electric fans, Pro-car seats, mini-starter
  Reply
#4
rutkak;153615 Wrote:
rutkak;153581 Wrote:Steve,

What exactly does that mean? Is that someone to answer the phone 24/7 or is that someone to box up the stuff for early shipment when I order at midnight while I'm cursing at my car?

KR

So to answer my own question: I got a shipment notification at 2 am for the parts I ordered at 11 PM. Pretty cool to have folks working the graveyard shift so stuff can get sent out first thing in the morning.

I've heard American folks are very good on service as a rule.Smile

Greg.Smile

whistling LORD, MR FORD - JERRY REED
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#5
Steve@CJPonyParts;153498 Wrote:Well in case you missed this news yesterday CJ's is now open 24 hours during the week.

I hear there's no line at the counter at 3am. lol

JK Steve. Best wishes as we approach the Christmas order crunch.

[Image: 386_07_10_13_5_58_42.jpeg]
My Mustangs:
71 M-code Mach 1, Medium Blue/White Sport, 4R70W, 3L50, Factory Ram Air.
72 Q-code Mach 1, Pewter/Black Sport, 4-spd, 3L25.
65 Convertible, Britney Blue/White/White, more modified than original.
05 Convertible, Legend Lime/Tan/Tan, future classic??
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#6
rutkak;153615 Wrote:
rutkak;153581 Wrote:Steve,

What exactly does that mean? Is that someone to answer the phone 24/7 or is that someone to box up the stuff for early shipment when I order at midnight while I'm cursing at my car?

KR

So to answer my own question: I got a shipment notification at 2 am for the parts I ordered at 11 PM. Pretty cool to have folks working the graveyard shift so stuff can get sent out first thing in the morning.
Yeah Sales, Customer Care and the Warehouse are here non stop from 8am Monday morning till Friday at 11pm then we have our normal weekend hours. We figured not everyone has certain times that work better for them and we want to make sure we are here to help at those times. It will really help our international customers a lot.
Don65Stang;153619 Wrote:
Steve@CJPonyParts;153498 Wrote:Well in case you missed this news yesterday CJ's is now open 24 hours during the week.

I hear there's no line at the counter at 3am. lol

JK Steve. Best wishes as we approach the Christmas order crunch.
yeah we'll see how this does for the holidays Smile

Steve Riss | CJPP Forum Administrator
CJ Pony Parts, Inc.
1-800-888-6473 ext. 143

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#7
Steve,
Have your pick up times also changed to get it on the road quicker or are you still dealing with afternoon pickups before it leaves your facility?

BKDunha
72 Mach 1 H-Code (Concourse driven restoration)
67 S-Code Factory GT with 4-Spd

68 Mercury Cyclone (Pro-Street project)
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#8
bkdunha;153641 Wrote:Steve,
Have your pick up times also changed to get it on the road quicker or are you still dealing with afternoon pickups before it leaves your facility?
We have multiple pick up times throughout the day. I don't know if we will have additional pick up times during the late hours as that is out of my department.

Steve Riss | CJPP Forum Administrator
CJ Pony Parts, Inc.
1-800-888-6473 ext. 143

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  Reply
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